Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
7.3
Location
9.0
Service
7.9
Dining
7.2
Guest reviews
7.8/10
based on 9 reviews
7.4
7.4/10 based on 3227 reviews
Barbara
United States,
May
2024
6.8/10
The hotel's location is superb at the center of the Centrum, making it perfect for sightseeing and easy access to everything you need. While the rooms had basic necessities, they could have been a bit larger. The service was excellent for the price, but there were instances where the staff seemed annoyed, especially when I shared feedback. The dining experience, although good, could cost more than expected with limited variety. Overall, the facilities were satisfactory with room for improvement.
Rooms
6.0
The rooms had the basic necessities but could have been a little bigger.
Service
7.0
The service was excellent for the price, although there were times when staff seemed annoyed, especially when sharing feedback.
Location
8.0
The location is superb at the center of the Centrum, making it perfect for sightseeing and close to everything you need.
Dining
7.0
The dining experience was good but could be a bit costly with limited variety.
Facilities
6.0
The facilities were satisfactory with room for improvement.
Robert
United Kingdom,
April
2024
7.6/10
The hotel location is basically unbeatable, right in the middle of everything you could need in Amsterdam. The rooms aren't very soundproof, but the size is slightly bigger than expected. The service was great overall, except for one receptionist. The dining experience offered a variety of options, including tasty egg Benedicts. The facilities were good too, making the stay quite enjoyable.
Rooms
6.0
The rooms are small and lack sound insulation, making it a bit challenging to sleep peacefully.
Service
8.0
The service was friendly and helpful, except for one receptionist having a rough day.
Location
9.0
The location is fantastic, with easy access to all attractions and transportation options.
Dining
8.0
The dining experience was good, especially recommending the egg Benedict.
Facilities
7.0
The facilities overall were enjoyable, adding to the pleasant stay.
Joe
United States,
December
2023
8.6/10
I absolutely loved the place despite the room lacking natural light and facing a tiny courtyard. The staff was extremely helpful, friendly, and courteous, making it feel like a family-run hotel. The location was spot on, perfect for sightseeing, but some unpleasant conditions made me reconsider staying again. The dining was nice though a bit expensive.
Rooms
7.5
The room, although lacking natural light, was still cozy and comfortable.
Service
9.0
The staff was faultless, friendly, and incredibly helpful, providing a welcoming atmosphere.
Location
8.5
The location is absolutely perfect for sightseeing, right in the city center within walking distance of major attractions.
Dining
7.5
The dining experience was nice but slightly overpriced for what was offered.
Facilities
8.0
The hotel had good facilities, making the overall stay enjoyable.
Malcolm
United Kingdom,
December
2023
7.8/10
My stay at the hotel had its ups and downs. The rooms were very compact for two people, but they were always nicely made up when we returned. However, considering the high price of €329 per night, the value for money wasn't great. On the bright side, the room was extremely nice and spacious, with a lovely comfortable bed and a nice balcony.
Rooms
8.0
The room was extremely nice and very big, with a lovely comfortable bed and a nice balcony.
Service
8.0
The staff were lovely and very accommodating.
Location
9.0
The location was perfect, just a 5-minute walk from Central Station with easy access to all the top tourist areas and trams.
Dining
7.0
The dining experience was really nice but a bit expensive.
Facilities
7.0
The facilities were average overall.
Donald
United States,
October
2023
9.2/10
I had a wonderful stay at this hotel. The rooms were spacious and checking in very early in the morning was incredibly convenient. The service was outstanding, with helpful staff assisting us throughout our stay. The location was perfect, right in the heart of downtown and within walking distance of everything. The dining experience was delightful with plentiful and delicious options. Overall, a great value for money choice.
Rooms
9.0
The rooms were very big and spacious, making my stay very comfortable.
Service
9.0
The staff were helpful at every turn, from suggesting transport options to providing excellent room service.
Location
10.0
The location is superb, right in the middle of downtown and within walking distance of everything.
Dining
9.0
The dining experience was wonderful with plentiful, varied, and delicious options available.
Facilities
9.0
The facilities were top-notch, offering everything from dry cleaning to tours/ticket assistance.
Eric
United Kingdom,
September
2023
7.2/10
I had a mixed experience at this hotel. The rooms were spacious, but the one overlooking the square was tiny, which made it challenging to move around. Initially given a room with a view of a brick wall, I had to request a change. The service was mostly nice, especially considering the surrounding hotels, but the refusal to help with a theft incident was disappointing. The location couldn't have been better, right in the heart of Amsterdam with easy access to attractions. The dining options were decent, though a bit overpriced, and lacking variety. Overall, it was a stay with ups and downs.
Rooms
7.0
The rooms varied from spacious to very tiny, with one overlooking the square and another being a disappointing box room facing a brick wall.
Service
7.0
The service was friendly overall, but the refusal to assist with a theft incident was a letdown. On the bright side, amenities like the free mini bar and hotel phone were nice additions.
Location
9.0
The hotel's location is unbeatable, right in the vibrant center of Amsterdam with everything within a short walk or bike ride.
Dining
6.0
The dining experience was satisfactory, though a bit pricey and limited in variety.
Facilities
7.0
The facilities offered were adequate but nothing extraordinary.
Edwin
United Kingdom,
August
2023
6.8/10
The hotel is located right at the foot of Dam Square, making it super convenient for exploring Amsterdam. While the rooms were undergoing renovation and faced a brick wall, the service was friendly and accommodating. However, the dining experience at the hotel's Bistro fell short of expectations. Great location but with room for improvement in certain areas.
Rooms
6.0
The rooms were under renovation and facing a brick wall, and they were quite small compared to other hotels I've stayed in.
Service
7.0
The staff at the hotel were friendly and accommodating, but I noticed that used cups were not replaced during my stay.
Location
9.0
The location couldn't be better, right at the foot of Dam Square, perfect for easy movement around Amsterdam by tram or on foot.
Dining
5.0
The dining experience at the Bistro was below expectations, with prices higher than the quality offered.
Facilities
The hotel has limited facilities, and the dining area seemed dated, which impacted the overall experience.
Annie
United Kingdom,
July
2023
7.8/10
The hotel had basic but clean rooms with incredibly comfortable beds. The service was lovely overall, with friendly and helpful staff, except for one receptionist. The location was fantastic, close to major tourist attractions. The dining experience was good, especially in the hotel restaurant. Overall, a decent stay for the price.
Rooms
8.0
The rooms were basic but clean with incredibly comfortable beds.
Service
7.0
The service was lovely, with friendly and helpful staff, except for one receptionist.
Location
9.0
The location was fantastic, close to major tourist attractions.
Dining
8.0
The dining experience was good, especially in the hotel restaurant.
Facilities
7.0
Decent facilities overall.
John
United Kingdom,
June
2023
9.0/10
The hotel was just what I needed after a long day of traveling - clean, comfy rooms with friendly and helpful staff. Although the dining options were not exceptional, the overall experience was positive. The location was perfect for exploring the city with ease.
Rooms
9.0
Spotless and comfortable rooms that felt like a welcoming retreat after a tiring journey.
Service
9.0
The service was top-notch with responsive and friendly staff ready to assist with any queries or needs.
Location
10.0
The hotel's location was amazing, centrally situated for easy access to all the sights and attractions.
Dining
8.0
The dining experience was pleasant overall, with good options, however, some additional variety could enhance the offerings.
Facilities
9.0
The facilities were convenient and well-maintained, offering everything needed for a comfortable stay.
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